Section

The Diplomatic Club

Department

Food & Beverage

Qualification

Diploma

Experience

2 - 3years professional experience

Skills

  • Fluency in English

Job Description

  • Provide the perfect service experience for every Guest
  • Ensure the Guest feels important and welcome in the restaurant
  • Adhere to timing standards for products and services
  • Look for ways to consolidate service and increase table turns
  • Present menu, answer questions and make suggestions regarding food
  • Serve the Guest in an accommodating manner
  • Apply positive suggestive sales approach to guide Guests
  • Pre-bus tables; maintain table cleanliness, bus tables
  • Looks for ways to avoid waste and limit costs
  • Assist in keeping the restaurant clean and safe
  • Deliver food to any table as needed
  • Must follow all cash handling policies and procedures
  • Report to property on time and in proper uniform
Apply now

Section

The Diplomatic Club

Department

Men Saloon

Qualification

High School Education/ Certification or Diploma in Beautician or related

Experience

1-2 Years working experience in a Beauty Centre/ Spa

Nationality

Preferably Arab nationals

Skills

  • Fluent in English communication (reading, writing, speaking)

Physical Requirements

  • Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods.
  • Ability to perform repetitive tasks with accuracy.
  • Ability to lift, carry, pull and push up to 25 lbs intermittently throughout a shift.
  • Ability to communicate effectively in English.

Job Description

  • Greet clients as they step into the salon; take their inquiries and make them feel comfortable while they wait to be attended to, and ensure excellent customer experience.
  • To offer clients some refreshments as they wait for their turn to be attended to, and offer them magazines to read..
  • Prepare the work stations, place clean towels & return back the dirty ones to Housekeeping and ensure cleanliness of the entire workstation.
  • Clean & disinfect all the necessary equipments, keeping all chemical applicators, color dishes, brushes, etc., clean after each use.
  • To perform haircuts, beard trim shampooing, applying hair treatments or hair colour and ensuring appropriate procedures are followed as per the direction of hair dresser.
  • Examine skin, hair, or nails to evaluate condition, appearance, and appropriateness of scheduled service.
  • Determine and advise guests on proper skin, hair, or nail care and recommend home care regimens.
  • Check and maintain guests comfort, provide extra towels whenever requested.
  • Keep up to date with current promotions and pricing for Men Saloon & other Club facilities, to provide information to guests upon request, while maximizing every sales opportunities.
  • To be knowledgeable about various hair & beauty care products and give clients useful advice about the products if they seek your opinion.
  • Should thank each guest upon departure, extend a return invitation and offer a pleasant parting comment; in a friendly and courteous manner.
  • Exhibit personal grooming, appearance and attitude in a manner, which will enhance the guests experience and satisfaction.
  • Must be able to multi-task and prioritize to ensure completion of all tasks in a timely manner.
  • To be aware of all safety and fire drill procedures and attend training conducted by the Training and the Engineering Departments.
  • Perform all work related requests made by the Beauty Center Manager, which may or might not be directly in the scope of work.

Note: Preferably local candidates

Apply now

Section

The Diplomatic Club

Department

Kitchen - Pastry

Qualification

Diploma/ College Education in Hotel Management or related preferred, Conversational in English

Experience

2 - 4 Years Culinary Experience

Nationality

Preferably Asian nationals

Skills

  • Fluent in English communication (reading, writing, speaking)

Job Related Competencies

  • Finger, Hand Dexterity & Accuracy
  • Handle Fast Paced Environment
  • Multitasking
  • Attention to Detail

Physical Competencies

  • Bend and stretch frequently.
  • Lift, balance and carry trays of up to 30 lbs during your shift.
  • Stand, walk and remain on feet for entire shift duration.
  • Ability to work under pressure.

Job Description

  • Measuring ingredients and sizing portions accurately, ensure the arrangement, and food garnish efficiently.
  • Handles the storage of all goods received for his respective section.
  • Keep supervision on junior staff on a timely basis of any undue variance from expected results.
  • Ensures his working station in his section is well organized, equipped and properly maintained.
  • Prepare raw materials according to recipes, quality standards, and food preparation checklist as per the guidance of Chef De Partie/ Demi Chef De Partie.
  • Assist and support Chef de partie in the preparation of different foods such as desserts, pastries, breads and other baked goods.
  • Be able to assist in same day preparation and advance preparation for another station as instructed by the Superior.
  • Speak with others using clear and professional language.
  • Prepare cold foods, Operate ovens, stoves, grills, microwaves and other related equipments.
  • Attends to all briefings and participates in trainings.
  • Assists Chef de Partie in the production and distribution of food item according to requirement.
  • Ensure proper awareness & individual responsibilities of HACCP and Hygiene standards.
  • Manages time effectively, by meeting deadlines on time.
  • Respects the quality levels of production and presentation, cleanliness, sanitation and hygiene.
  • Perform any other duties specified.

Note: Preferably local candidates

Apply now

Section

The Diplomatic Club

Department

Front Office

Qualification

College Education/ Certification or Professional Diploma in Hospitality Administration or related

Experience

1-3 Years working experience in the hospitality industry preferably as a Receptionist.

Nationality

Preferably Filipino

Skills

  • Fluent in English communication (reading, writing, speaking)

Job Specific Competencies

  • Business Understanding
  • Managing Relationships
  • Drive and Resilience
  • Managing Resources

General Competencies

  • Caring.
  • Communication.
  • Team work.
  • Achieving results.
  • Analysis and solutions.
  • Attention to detail.
  • Customer care.
  • Organization and order.
  • Planning and coordinating.
  • People management.

Job Description

  • To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure an excellent customer experience.
  • Ensures to answer the phone in a polite and professional manner in accordance with the set standards from the clubs’ telephone etiquettes.
  • Keep up to date with current promotions and pricing for various Club facilities & membership, to provide information to guests on request, while maximizing every sales opportunities.
  • Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
  • Help with the Administration work, mailings assigned to him/ her by the Manager.
  • Greets the guests in a friendly and courteous manner at the entrance of the Club. Ensure that you greet the guest within 30 seconds of arrival. Also ensure that you greet the children first & with the same special attention as adults.
  • Listen& try to solve guest’s complaints and gratify requests or if unable to do so, ensure that they are promptly reported to the Supervisor or Manager.
  • Good knowhow on the facilities provided by Club and its daily events, also functions in order to satisfy guest’s inquiries.
  • Deals swiftly, efficiently and sensitively to guest complaints and follow through.
  • Maintains awareness of guest profile through guest history system and welcome the regular guest by their names..
  • Should thank each guest upon departure, extend a return invitation and offer a pleasant parting comment; in a friendly and courteous manner.
  • Handling the safety deposit box keys, Log out/in all keys used by offices, outlets and areas.
  • Distribution of newspapers to all concerned.
  • Ensure all restaurant reservations are forwarded on time to outlets.
  • Exhibit personal grooming, appearance and attitude in a manner, which will enhance the guests experience and satisfaction.
  • Receive payment from the guest or concerned, by cash or credit card in liaison with Meetings & Events Department..
  • To administer the general petty cash system and float in an accurate manner.
  • Run night Audit, balance, post and report on the front desk.
  • Process requests for VIP lounge operations, timely respond to the concerned, assist the guest efficiently..
  • Keep a general check on the cleanliness of the Reception and Lobby area and report any needs to the Housekeeping Department.
  • Maintains regular and effective liaison between Front Office and all other departments.
  • To be aware of all safety and fire drill procedures and attend training conducted by the Training and the Engineering Departments.
  • Attends the daily briefing.
  • Perform all work related requests made by the Front Office Supervisor/Shift Leader/Manager, which may or might not be directly in the scope of work.

Note: Preferably local candidates

Apply now

Section

The Diplomatic Club

Department

Engineering

Qualification

Bachelor’s Degree/ Diploma in Health & Safety and NEBOSH Certified

Basic proficiency in MS Office Applications

First Aid, Fire & Safety, Quality Management Training certifications

Experience

Preferably 3-5 Year’s experience as an HSE Officer or in a similar position

Nationality

Asian nationality

Skills

  • Fluent in Arabic and English communication (reading, writing, speaking)
  • Relationship management
  • Supplier analysis
  • Document management
  • Document management
  • Data Administration

Job Related Competencies

  • Continuous Improvement & Innovation
  • Work Standards – Quality Focused
  • Technical Capacity
  • Process Excellence

Core Competencies

  • Communication &Sociability
  • Teamwork
  • Ability to work under Pressure
  • Flexibility
  • Orderliness
  • Action Oriented & Drive for results
  • Interpersonal Skills
  • Problem Solving
  • Judgment
  • Attendance/Punctuality

Job Description

  • To conduct & regularly review risk assessment for all areas in the site & accommodation, implement site specific control measures to minimize hazards.
  • To ensure that the HSE management system is established, implemented and maintained in accordance with ISO 14001 and OHSAS 18001 standards requirements.
  • To provide the Quality Manager with the necessary reports on the HSE management system established within the site & accommodation along with recommendations for improvement.
  • To communicate emergency management plans to address course of actions in case of an emergency.
  • To conduct monthly fire & risk assessment for the building and record an official report with action plan or rectification as on need basis.
  • To report all accidents or injuries that occur to the employees while at work and ensure that any employee who is injured while at work completes and signs the Employee's Report of Work-Related Injury Form. Additionally, prepare the employee form, Accident Witness Statement Form.
  • To assess the hazards of the work area to determine the type of protective equipment needed and to provide training on its use.
  • To monitor / identify relevant changes in HSE / HACCP local regulations and laws and update the internal procedures, policies and forms accordingly.
  • To manage and control all documents (manuals, policies, procedures, logs) related to Environmental Health and Safety measures and HACCP and the corresponding reports.
  • To participate in any Training & Development sessions as recommended by Quality Manager.
  • Perform Other duties as assigned from the Quality Manager.

Note: Preferably local candidates

Apply now

In case the position you’re looking for is not listed, please send your Cover Letter and CV to hr@dclub.com.qa or please fill the form below.

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