Careers

Vacancies

Receptionist
Experience

*2-4 years experience

 
Skills

*Excellent in spoken English, Arabic is a plus, in addition to other languages. Have good computer skills.

 
 
Education

*College Graduate

 
 
Description

  • Perform all work related requests made by the Front Office Supervisor/Shift Leader/Manager, which may or might not be directly in the scope of work.
  • Comply with all applicable Clubs’ standards.
  • Answer all incoming telephone calls through main switchboard based on Club standards and phone etiquette.
  • Be familiar with all club’s internal telephone extensions.
  • Transfer calls to concerning department or person within the Club.
  • Take messages for the Management or other Departments if not available and after office hours.
  • Respond to general inquiries.(Inquiries concerning Memberships should be forwarded to the Membership Coordinator).
  • Be familiar with The Club’s fire alarm and evacuation procedures.
  • Meet, greet and assist Members and their guests. Give clear directions to other areas within the Club. 
  • Responsible for cash float which is kept at the Reception
  • Handle complaints: listen, take necessary action, keep member informed about actions being taken. Forward Complaint Form to Department Head and to other concerned authorities.
  • Have full knowledge of Hogatex Front Office system.
  • Be able to perform a show-around for new or non-members, introducing the Club’s facilities and services.
  • Be fully aware of all activities in the Club and be able to answer all questions. Be able to provide information about the Club’s facilities and timings of outlets.
  • Keep a general check on the cleanliness of the Reception and Lobby area and report any needs to the Housekeeping Department.
  • Proper grooming and hygiene standards must be given priority at all the time.
  • Read logbooks upon start of each work schedule for any endorsements and make necessary actions if warranted.
  • Assist with administrational work, mailings etc.
  • Log out/in all keys used by offices, outlets and areas.
  • Distribution of all newspapers to all concerned.
  • Ensure all restaurant reservations are forwarded on time to outlets.
  • Timely answering of emails and ensure communication to Supervisor.

 

 
Cost Controller
Experience

*Minimum of 3 years of experience

 
Skills

*Sound communication skill *Knowledge Point of Sales & MMS *Capable of solving problems *Proficiency in MS Office

 
 
Education

*Diploma in Hotel Management/Accounting Graduate

 
 
Description

  • To review the purchase request (by the storekeeper) and approve the same on daily basis.
  • To review the receiving report on a daily basis and make sure that the expenses are booked to the correct warehouse.
  • To run the GL update on a daily basis for the receiving and stores.
  • To update the system in following cases:
  • To create master file for new items with all details like prices, supplier etc.
  • to update the system with supplier’s new price list as and when required.
  • To update the infogenesis (POS) for changes in prices of menu items and addition of new items.
  • To approve the gate pass when the items go out of the club and monitor the returnable items with the coordination of security department.
  • To update the recipe costing as and when required.
  • To release a report with suggested selling price and cost percentage of the menu items to the management as and when required.
  • To conduct the spot check in food and beverage outlets.
  • To do the entire cycle of stock taking in the system.
  • To provide all the relevant information for the periodical tender process such as consumption, evaluation of items etc.
  • To maintain the inventory for fixed assets items.
  • Performs all other duties as may be assigned by the Director of Finance.

 
Hostess
Experience

*2-3 Years working experience in the hotel industries

 
Skills

*Communication skills, Computer knowledgeable

 
 
Education

*College Education and Certificates or Degree in Hotel Management

 
 
Description

  • She will ensure to answer the phone in a polite and professional manner in accordance with the set standards from the club “Phone etiquettes”
  • She ensures to take the reservations daily, reconfirm the bookings accordingly and allocate the tables as for the reservations
  • She will ensure to Maintain all the Food and Beverage menu folders  by cleaning and maintaining it properly
  • She will ensure to help with the Administration work dedicated to her by the Manager
  • She greets the guests in a friendly and courteous manner at the entrance of the restaurant and ascertains their seating requirements
  •  She seats guests courteously and in manner to satisfy their requirements
  • She presents the menu to the guests, explaining/selling daily specialties and seasonal foods
  • She satisfies guest’s complaints and requests or if unable to do so she ensures that they are promptly reported to the Supervisor or Manager
  •  She exhibits personal department, appearance and attitude in a manner, which will enhance the guests experience and satisfaction
  • She learns the facilities of the hotel and daily events and functions in order to satisfy guest’s inquiries
  • She directs supervision of waitresses during a specific shift
  • Should be ready to assist the staff when it is busy
  •  She ensures to maintain guest History records and  welcome the  regular guest by their names
  • To be aware of all safety and fire drill procedures and attend training conducted by the Training Manager and the engineering department
  • Maintaining a high level of interaction skills with the department staff
  • Attends the daily service briefing
  • Places the reservation tags on the tables
  •  Participates in mise-en-place preparation, folding napkins, arranging side stations etc….. 
  • To operate according to the policies and procedures set by the other departments i.e. Housekeeping, Engineering, Accounts, Human Resources and stewarding, etc

 
Commis I
Experience

1-2 Years

 
Skills

Communications in English

 
 
Education

Level of education Intermediate School

 
 
Description

  • Clean and tidy appearance.  (Shaved everyday and proper haircut) 
  • Well experienced throughout the kitchen
  • Ability to communicate well in English
  • Ability to work under high pressure 
  • Being open to learn new things related to his work
  •  He has to work according to his duty roster.  If necessary he will work in all departments throughout the kitchen
  •  Executes all duties assigned to him
  • He works according to menu specification and portion charts under the supervision of his section head
  • He has to communicate with his section head in all relevant matters 
  • He handles the storage of all goods received for his respective section
  • He will take his daily breaks upon agreement with his section head